Support.
How can we help?
Write to us about anything — a bug, a question, an idea. A person reads every email.
Write to us.
Tell us what's going on and we'll help. A real person reads every message — usually a reply within a day.
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Usually a reply within a day · a real person reads this
Prefer plain email? hello@settl.co — same inbox, same person. Include your iPhone model and iOS version if you're reporting a bug; it helps.
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Thank you for reaching out. We read every message.
Common questions.
The short, honest versions. If yours isn't here, email us.
How do I manage or cancel my subscription?
Apple handles all billing — Settl never sees your payment details. On your iPhone, open Settings → your name → Subscriptions, choose Settl, and manage or cancel there. Cancelling keeps Premium active until the end of the period you've paid for.
Direct link: apps.apple.com/account/subscriptions
How do I get a refund?
Purchases go through the App Store, so refunds do too: request one at reportaproblem.apple.com, signed in with the Apple ID you purchased with. Apple decides refunds, not us — but if something went wrong on our side, email us and we'll help you sort it out.
I have Premium but it isn't showing. What do I do?
Make sure you're signed in with the same Apple ID you subscribed with, then use Restore Purchases in Settl's Settings. New iPhone, same story — Premium follows your Apple ID, not a Settl account (there isn't one).
Still stuck? Email us with the date of purchase and we'll dig in.
What's free, and what's Premium?
Free, forever: Ground (the 90-second reset), Cyclic Sighing, Box and 4-7-8 breathing, 66 of the 163 guided practices — including the entire Beginners branch with its 10-Day Course — the daily Practice of the Day unlock, and one 3-minute personalized session a week.
Premium opens the full library: all 163 practices, all 7 breathing patterns, all 3 narrators, Flows, and up to 60 minutes of personalized sessions a month.
Where is my data, and how do I delete it?
Your practice history, likes, and saved sessions live on your iPhone and in your own iCloud — there is no Settl account server. No ads, no cross-app tracking, and we don't sell your data. Analytics are anonymous, EU-hosted, and have a visible off switch in Settl's Settings.
Deleting the app removes its data from your device. For the details — including iCloud and privacy requests — see the Privacy Policy, or email us.
Is breathwork safe for me?
Settl is an educational and self-care product for general wellbeing — it does not provide medical advice, diagnosis, or treatment. Some breathing patterns can cause light-headedness; if a pattern feels uncomfortable, stop and breathe normally. Never practice where your full attention is needed — while driving, or in water.
If you have a health condition that affects your breathing, talk to your doctor before using breathwork apps — Settl included.
"Whenever you're ready, we are too."
— what Settl says after twenty days away